Privacy Policy

1. Introduction

This privacy policy informs you how IPTV France Services collects, uses, stores and protects your personal data when you use our website https://abonnementiptv-francee.fr and our IPTV subscription services.

We are committed to processing your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act of January 6, 1978 as amended.

2. Data Controller

• Company: IPTV France Services (SAS)
• Address: 128 Rue de la Boétie, 75008 Paris, France
• Email: Hi@abonnementiptv-francee.fr

3. Personal Data Collected

• Identification data: name, first name, email address, phone number
• Transaction data: subscription history, plan type, activation date
• Browsing data: IP address, browser type, pages visited, session duration
• Communication data: exchanges with our customer support

4. Processing Purposes

• Subscription management: creation, activation and management of your IPTV subscription
• Customer support: responding to your technical and commercial requests
• Communication: subscription information, promotional offers and news
• Service improvement: statistical analysis of website usage
• Security: fraud prevention and platform security

5. Legal Basis

The processing is based on: contract performance, consent (for marketing communications and non-essential cookies), legitimate interest (service improvement and security), and legal obligation (fiscal and accounting requirements).

6. Data Recipients

Your data is intended for IPTV France Services and its technical subcontractors. We do not sell or rent your personal data to third parties.

7. Retention Period

• Subscription data: duration of your subscription and 3 years after termination
• Browsing data: maximum 13 months (CNIL recommendation)
• Transaction data: 10 years (accounting obligation)
• Support communications: 3 years from last exchange

8. Your GDPR Rights

Under the GDPR, you have the following rights: right of access, rectification, erasure (right to be forgotten), restriction, portability, opposition, and withdrawal of consent. To exercise your rights, contact us at Hi@abonnementiptv-francee.fr.

9. Cookies

Our site uses cookies to improve your browsing experience. We use essential cookies (session, authentication), analytics cookies (audience measurement), and functional cookies (preference storage). You can configure your preferences via our consent banner.

10. Security

We implement appropriate technical and organizational measures including 256-bit SSL encryption, firewalls, strict access controls and continuous monitoring. Our payment partners are PCI-DSS compliant.

11. International Transfers

Your data may be transferred outside the European Union. In this case, we ensure appropriate safeguards are in place in accordance with the GDPR.

12. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will be published on this page with a revised update date.